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Monthly customers and attendants use the Valet Display system to enter vehicle pickup times. Gone are the days of manually writing requests on a whiteboard or chalkboard. Valet Display shows all pickups, by day, in chronological order and alerts the garage attendants before each pickup time. Customers can also text their pickup information directly to the screen and remotely change or cancel their pickups. Utilizing technology enhances both the procedures within the garage, and customer service.
Customers or attendants enter
pickup requests into the Valet
Display screen or customers
text from their phones.
All pickup requests are
displayed on the
appropriate day, in
chronological orders.
The Valet Display
screen creates an alert
before each pickup
request time.
Customers can text their pickup time and ticket number to the valet, or employees can request cars from their desktop computer or any web-enabled device directly through the ElimiWait Parking Portal letting the valet know when a vehicle is needed. Attendants get alerted before the customer arrives and the customer’s wait time is reduced. Everyone benefits. Staff at hotels and hospitals request cars for guests and patients which replaces the need to call the valet and provides historical tracking of all requests entered.
Pickup requests are sent from a
mobile phone or via ElimiWait’s
on-line portal.
The valet or garage receives all
requests via a Printer or
Touchscreen.
Automated confirmation replies for
each pickup request are sent from
the valet or garage.
The Command Center receives, stores and displays pickup requests made by customers via a multitude of sources. Texts, Website and Hotel based requests are all accepted into the system and calls from customers can be directly entered. All requests are displayed in chronological order, providing the garage manager and attendants a schedule of all pickups requested for the day so the organization the Command Center provides makes managing all daily pickup requests a breeze!
Pickup requests are sent to the
Command Center via text, web, kiosk
and third party API, or are directly
entered into the touchscreen system.
Confirmations are sent back to
the customer and all requests are
displayed in chronological order,
by day and source.
Managers and attendants plan
for vehicle pickups based on the
schedule displayed in the system
for each day.
Sales:
sales@elimiwait.com
Customer Support:
support@elimiwait.com
Questions: (646) 820-6378
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