How It Works
Customer and vehicle data is entered
into the Valet Mate system and a
paperless ticket is texted to the guest
All attendant touch points with each
vehicle are recorded and tracked for
reporting and analytical purposes.
Customers can request their vehicle
and pay remotely before they arrive
at the valet location.
All aspects of the valet process - ticket number, damages, vehicle info, etc are captured and stored in the Valet Mate mobile and back-end systems.
Each customer's digital valet ticket number has a matching hang tag displayed in the vehicle and a matching key tag at the valet stand attached the vehicle's keys
Have access to more data then ever before. Who parked the most cars? When was the valet busiest? The more you know, the better you can run your business.
Valet ticket numbers are texted to the customer upon check-in, including a link for the customer to request their car before they arrive back at the valet stand for pickup.
Daily reports are automatically emailed to the appropriate recipients. Graphs, charts and full dashboard analysis of all the day's activities are at your fingertips.
Ask them! Fully customizable surveys can be sent to each customer after checkout. Share and analyze survey results with your staff and clients.