Valet Mate
Paperless Mobile System For Valet Parking Operations
When customers arrive at the valet, their mobile phone number is entered into ElimiWait's Valet Mate system which immediately sends a text to the customer with their valet ticket number and a link to request their car when they are ready for pickup. A complete list of vehicle related data - make, color, pictures of damages, etc - can be captured by the parking attendant. All attendant touch points for each vehicle are recorded. Customers receive a survey after checkout and all data is analyzed to provide better insight into how your valet location is running.
How It Works
1
Customer and vehicle data is entered
into the Valet Mate system and a
paperless ticket is texted to the guest
2
All attendant touch points with each
vehicle are recorded and tracked for
reporting and sanalytical purposes.
3
Customers can request their vehicle
and pay remotely before they arrive
at the valet location.
Highlights
Technology!
All aspects of the valet process - ticket number, damages, vehicle info, etc are captured and stored in the Valet Mate mobile and back-end systems.
Hang Tags and Key Tags
Each customer's digital valet ticket number has a matching hang tag displayed in the vehicle and a matching key tag at the valet stand attached the vehicle's keys
Data Mining - Know Exactly What Is Happening
Have access to more data then ever before. Who parked the most cars? When was the valet busiest? The more you know, the better you can run your business.
Text Me! No More Paper Tickets
Valet ticket numbers are texted to the customer upon check-in, including a link for the customer to request their car before they arrive back at the valet stand for pickup.
Automated Reporting
Daily reports are automatically emailed to the appropriate recipients. Graphs, charts and full dashboard analysis of all the day's activities are at your fingertips.
Surveys! What Do Your Customers Think?
Ask them! Fully customizable surveys can be sent to each customer after checkout. Share and analyze survey results with your staff and clients.
